Legal
Privacy Policy
How Katranera Grupp OÜ handles information submitted through this website. Last updated: 18 August 2026.
1. Information we collect
When you use the contact form, we collect the information you provide: your name, company or project, work email, product type, product stage, service of interest, and message. Standard technical logs may also record information such as IP address, browser type, request time, and requested page for security and service reliability.
2. Why we use it
We use contact-form information to review and respond to your inquiry, take steps at your request before entering into a contract, maintain appropriate business records, and protect the website from misuse. We do not sell contact-form data or use it for unrelated advertising.
3. Legal basis
Depending on the context, processing is based on your consent, steps requested before a potential contract, our legitimate interest in responding to business inquiries and securing our website, or a legal obligation.
4. Service providers and transfers
Information may be processed by providers that support website hosting, security, and email delivery. Where information is transferred outside the European Economic Area, we use an applicable legal transfer mechanism and appropriate safeguards.
5. Retention
We keep inquiry data only for as long as reasonably necessary to respond, manage a potential business relationship, meet legal requirements, and resolve disputes. Unsuccessful general inquiries are normally deleted or anonymized when they are no longer needed.
6. Your rights
Subject to applicable law, you may request access, correction, deletion, restriction, portability, or objection to processing. Where processing relies on consent, you may withdraw it at any time. You may also lodge a complaint with the Estonian Data Protection Inspectorate or another competent supervisory authority.
7. Cookies
This website is designed to work without advertising or cross-site tracking cookies. Essential technical storage may be used when required for security, delivery, or core website functionality.
8. Contact
For privacy questions or requests, contact info@katranera.ee.